Customer Survey (5)=Exceeds (4)=Meets all (3)=Meets most (2)=Meets some (1)=Does not meet (N/A)=Not Applicable Customer Survey Product quality meets or exceeds agreed-upon specifications:*54321N/A BRIGHTSMITH's lead time and on time delivery*54321N/A Timeliness/effectiveness of Technical support:*54321N/A Responsiveness of Customer Service to you and your team*54321N/A How would you rate BRIGHTSMITH’s understanding of your needs?:*54321N/A How would you rate the promptness of our quoting?:*54321N/A Timeliness and completeness of claim/problem resolution:*54321N/A Price Competitiveness:*54321N/A How would you rate BRIGHTSMITH’s website?:*54321N/A How would you rate your overall experience with BRIGHTSMITH?:*54321N/A Do you use the BRIGHTSMITH Website?*YesNo Additional Comment Name:* Company Name: Phone: Email: Allow contact to further discuss survey?:YesNoSubmitReset
